Value, delivery, and opinions are all components I take into account when making a purchase order. However there’s one other issue that may tip the scales for me, and that’s sustainability.
When selecting between related merchandise, I’m typically extra doubtless to decide on the model with sustainable practices.
I do know from analysis that I’m not alone.
Our State of Consumer Trends report discovered that consumers take an organization’s environmental affect, DEI dedication, and moral manufacturing practices into consideration.
And they’re willing to pay more for manufacturers with sustainable practices.
Sensible manufacturers are bringing this to the forefront with sustainability advertising and marketing. So, how does a model leverage sustainable advertising and marketing to enchantment to a rising, socially aware viewers? We’ll cowl that and extra under.
Desk of Contents
What’s sustainable advertising and marketing?
Sustainable advertising and marketing is the promotion of socially accountable merchandise, providers, and practices. Whereas eco-friendly manufacturers naturally work on sustainable advertising and marketing campaigns, manufacturers that aren’t rooted in sustainability can nonetheless apply its ideas to their technique. Its purpose is to advertise a mission, not a services or products.
Inexperienced Advertising and marketing vs. Sustainable Advertising and marketing
Whereas each phrases are sometimes used interchangeably, there’s a distinction between green marketing and sustainability advertising and marketing.
Inexperienced advertising and marketing focuses on methods that promote environmental consciousness and safety. Sustainable advertising and marketing, then again, is slightly broader.
It encompasses inexperienced advertising and marketing, nevertheless it additionally consists of practices that transcend the atmosphere, similar to social and financial points.
Sustainable Advertising and marketing Rules
As you construct sustainability into the DNA of your model and advertising and marketing methods, it’s vital to know which strategy to take. Familiarize your self with these three core sustainable advertising and marketing ideas, which I’ll clarify under.
1. Buyer-Worth Advertising and marketing
You possibly can earn buyer loyalty by designing merchandise, providers, and advertising and marketing methods that align with buyer values. For sustainable advertising and marketing, this typically means highlighting eco-friendly attributes, values like range and inclusion, or the long-term advantages of sustainable merchandise.
2. Sustainable Pricing Methods
This precept entails educating clients in regards to the full life-cycle prices to create a sustainable product, together with sourcing and downstream prices of re-use and recycling. The best schooling and messaging can persuade clients that the advantages are price paying extra for.
3. Societal Profit Advertising and marketing
Additionally known as societal advertising and marketing, societal profit advertising and marketing emphasizes the long-term advantages to society past an organization’s revenue or the speedy profit to the buyer.
For example, Ben & Jerry’s positions its advertising and marketing round its three core values: human rights and dignity, social and financial justice, and the atmosphere. “We imagine ice cream can change the world,” they state. Then, they back those principles up with action.

Do clients care about sustainability? [New Data]
Whereas as soon as seen as a luxurious or area of interest tactic, sustainability has gained traction as a mainstream, cross-generational desire. In a world the place I should buy the identical product from dozens of on-line sellers, I search for one which’s native, that helps honest commerce, or that helps a trigger or charity I like.
In 2024, we surveyed over 700 customers to study their procuring habits. Right here’s what I realized:
- 76% imagine corporations ought to attempt to enhance the well-being of their workers
- 64% imagine corporations ought to actively scale back their environmental affect
- 58% imagine corporations ought to donate a portion of their income to charity
- 55% imagine corporations ought to advocate for racial justice and gender equality
- 50% imagine corporations ought to do extra to advocate for social points, with the highest points being inexpensive healthcare (47%), local weather change (35%), and earnings inequality (35%)

These values are mirrored in customers’ buying selections, particularly for youthful generations. Whereas solely 5% of Boomers say a model’s environmental affect is a high buying issue for them, that jumps to 16% for Gen Z.
The distinction is even starker for an organization’s charity assist and worker well-being.
So, to reply the query posed initially of this query: Sure, customers of all ages care about sustainability.
So, even when your model isn’t rooted on this mission, you’ll nonetheless discover worth in investing time and assets in sustainable practices and advertising and marketing to draw extra clients.
Study extra about customers in our newest State of Consumer Trends report.
1. Have a bigger function.
Manufacturers sometimes choose their success by the numbers. How a lot income they’ve or will generate in any given interval is often the most important KPI.
Sustainability shifts this attitude by having manufacturers consider themselves by one thing apart from revenue.
As a model, you need to promote one thing that’s larger than your services and transcends any explicit trade.
Do you’ve a transparent social mission? If not, spend time discovering what that’s and the way your model performs a job in furthering that mission.

For example, vogue model Autumn Adeigbo sells clothes, equipment, and residential decor gadgets. Nevertheless, its mission, as said on its web site, is to affect the lives of girls on a worldwide scale.
They achieve this by utilizing female-owned manufacturing services and using feminine artisans, amongst different practices.
2. Assume long run.
Sustainability advertising and marketing is all about constructing long-term worth. Too typically, manufacturers deal with gaining speedy outcomes.
For example, many advertising and marketing techniques like operating Google Adverts and running a blog are nice lead turbines. Nevertheless, what occurs as soon as your lead has made a purchase order and changed into a buyer? Sustainable advertising and marketing appears at methods to nurture and educate customers throughout all the purchaser’s journey.
Sustainability initiatives — like changing styrofoam with paper or lowering your carbon footprint — can take years to implement. Releasing sustainability plans and updating clients in your progress go a good distance in constructing belief, however they received’t yield speedy, attributable progress.
Schooling is one method to construct loyalty along with your viewers early on, from the primary level of discovery to post-purchase. For example, a meals model might educate its viewers on the significance of moral farming on social media and proceed this course of post-purchase with package deal recycling ideas.
This works effectively to construct belief and loyalty in the long run: A Vericast study discovered a powerful correlation between shopper desire for sustainable practices and shopper desire for getting from manufacturers they already know and belief.
3. Be buyer oriented.
You is likely to be pondering, “Isn’t being consumer-oriented what all advertising and marketing is?” Ideally, sure, however not at all times.
In conventional advertising and marketing, a model typically tries to push a services or products to a buyer. With consumer-oriented advertising and marketing, it’s extra about understanding your clients’ wants and tailoring your advertising and marketing to that.
First, leverage person analysis to search out out what’s vital to your clients. For example, say your viewers is craving extra transparency in your sourcing practices or desires you to be extra vocal on social points.
You possibly can use that data to your subsequent marketing campaign and even pivot your enterprise practices to distinguish yourselves from everybody else in your house.
4. Again up your claims.
Sustainability advertising and marketing doesn’t work if it’s not genuine.
Think about discovering out a enterprise that claims to be sustainable has didn’t implement any practices to advertise its mission. Customers would mistrust that model, and it might be tough to earn it again.
Be sure that your model is sustainability from a holistic lens.
Are you preaching about sustainability however utilizing unsustainable assets to construct your product? Are you collaborating with manufacturers that battle along with your mission? Is your staff consultant of the long run you wish to promote?
These are the questions you need to ask to find out in case your model displays the mission you’ve got down to obtain. Determine the areas that want work and go to the drafting board to determine methods that align along with your mission.
Audiences don’t count on perfection. They do, nonetheless, worth transparency. It’s OK (and beneficial) to share the place you at the moment fall quick and the way you propose to treatment these points.
5. Interact stakeholders.
Since sustainability requires actual change as an alternative of shallow value-signaling, it takes collaboration. Sustainability is an enormous effort, and it requires management outdoors of promoting. Interact inner groups, shareholders, provides, and group companions in conversations and analysis round sustainability.
In some instances, your organizational construction might make sustainable practices tough, like getting buy-in for a costlier however extra sustainable provider when an organization has a mandate to extend revenue.
Smaller corporations can take into account re-organizing as a profit company or reaching B Corp standing to formalize their sustainability commitments.
6. Go in opposition to the grain.
In advertising and marketing, it may look like everybody’s enjoying a sport of copycat, utilizing the identical promotions and techniques time and again. Posting on social media about Earth Day or Worldwide Ladies’s Day, for example, is an effective apply however received’t stand out in opposition to the 1000’s of different model posts.
Breaking along with your trade runs a threat of failure — nevertheless it might additionally repay in an enormous means. Take out of doors model REI, for example. When Black Friday gross sales reached a peak fever pitch, the model shocked the general public by closing its shops that day and as an alternative encouraging individuals to #OptOutside.
Whereas it loses in-store income annually on that day, it beneficial properties loyalty from its members and workers who would relatively spend time outdoors than in a retailer.

Sustainable Advertising and marketing Examples
Want some inspiration for methods to market your sustainability practices? Study from these 5 manufacturers who belong within the sustainability corridor of fame.
1. Thinx
Thinx is an underwear model whose mission is to supply sustainable options to menstruation and incontinence. The whole lot the model places out marketing-wise is centered round this core worth.

The model’s social media pages characteristic a mixture of product promotion, instructional content material, and mission-focused bulletins.
The important thing to sustainable advertising and marketing is doing it in an genuine means that feels embedded within the model, versus an add-on that’s leveraged when handy. Thinx is a superb instance of methods to do it proper.
2. Kind Socks
This clothes firm was began primarily based on the founder’s want to discover a socks firm with a sustainable and moral imaginative and prescient.
Whereas most manufacturers deal with inviting their customers to buy, Sort Socks takes the precise reverse strategy: Asking them to spend much less and extra thoughtfully.

This technique could appear counterintuitive to many corporations, however emphasizing the model’s mission might help construct belief with its viewers and enhance their model loyalty.
3. Pangiai
Supplies science firm Pangiai desires to save lots of the atmosphere. Each piece of promoting the model places out is centered round this core mission, together with this video marketing campaign.
In it, the model explains its mission to “reverse the cycle from the unnatural to pure, from plastic to vegetation […], from the brand new to the recycled.” What’s efficient about this advert is that Pangiai describes the long run it desires to see and descriptions the methods it’s going to implement to get there.
All through the advert, you see Pangiai merchandise however they’re not the main target. This tells viewers the mission drives the merchandise, not the opposite means round — and that’s sustainable advertising and marketing carried out proper.
4. Nada Duele
Within the earlier part, we mentioned the significance of getting a holistic strategy to sustainability advertising and marketing.
With Nada Duele, their mission is mirrored in the whole lot: from their title, which represents the concept that merchandise shouldn’t trigger hurt, to the initiatives they participate in.

While you go to their “How We Work” part, you study their collaboration with a Guatemalan institute devoted to defending the forestry sector.
Professional tip: It’s vital that the partnerships your model takes on align along with your values. In any other case, you threat dropping credibility and belief.
5. Satya + Sage
Social media is likely one of the greatest and best methods to implement a sustainable advertising and marketing technique. You possibly can share a spread of content material, from educating your followers on sustainable practices to sharing methods your model is being sustainable.
On this instance, the candle firm Satya + Sage shares recommendations on methods to use the seed paper that comes with each candle.

Professional tip: On social media, specifically, take note of the questions your followers ask and the feedback they make, as that may inform which advertising and marketing methods you take a look at sooner or later.
Sustainable Advertising and marketing and AI
As corporations rush to discover methods to combine AI into each space of their enterprise (together with advertising and marketing!), it’s vital to decelerate and take into account the holistic impacts. AI has the potential to cut back waste and the human footprint by performing duties extra effectively, however the ripple results are a lot wider.
Contemplate these info and questions as you go about integrating AI:
- Carbon footprint of AI. Coaching and operating an AI system requires an enormous quantity of computing energy and electrical energy, rising CO2 emissions. In accordance with an MIT report, the info middle energy requirement in North America almost doubled from 2022 to 2023 — outpacing the demand of over 70% of nations.
- Bias in AI techniques. It’s well-documented that AI techniques can replicate bias in opposition to teams like ladies and minorities. If you’re integrating AI to work together with clients or creating advertising and marketing content material with AI, take into account the potential results on these populations.
- Worker impacts. Our survey revealed that clients are being attentive to how corporations deal with their workers. As corporations substitute some features like customer support with automation, take into consideration your affected workers. Are you able to reskill them for brand spanking new AI jobs or assist them by a profession transition?
Whereas AI can have some damaging impacts, it additionally has the potential that will help you attain your sustainability objectives.
For example, you’ll be able to construct a mannequin to investigate your techniques and recommend methods to cut back your carbon footprint by optimizing your provide chain. You too can leverage an AI chatbot to teach clients on sustainable practices.
Is advertising and marketing with AI extra sustainable?
I can’t offer you a particular reply for whether or not leveraging AI is extra sustainable to your model. It actually comes right down to the sustainability priorities that you simply’ve recognized and whether or not AI helps or hurts these.
Take Dove magnificence model, for instance. Considered one of their longtime values has been recognizing actual magnificence and displaying genuine ladies’s our bodies.
In 2023, Dove launched an advert marketing campaign declaring that they might by no means use AI-generated ladies in adverts, as a result of it might run counter to their values of elevating actual magnificence.

Whereas Dove might combine AI in different methods internally, they realized it was vital to state how they wouldn’t use it.
Interact clients with sustainable advertising and marketing.
From DEI to environmental affect, it’s clear to me that clients are beginning to care extra about the place their merchandise come from and the individuals behind them.
My essential takeaway for you is that this: Sustainable advertising and marketing isn’t only a field to tick off, it’s a whole-company apply and a cultural shift. It’s a long-term technique that wins belief, loyalty, and clients over time.
As you take into account new components like AI in advertising and marketing and local weather change, keep near your clients to listen to what they wish to see out of your model.
Above all, clients worth transparency and wish to hear about your journey, even for those who haven’t reached your objectives but. So don’t be afraid to start out small and produce your clients together with you.
Editor’s Word: This put up was initially printed in Oct. 2021 and has been up to date for comprehensiveness.
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