Is AI taking up jobs in 2024?
A quarter of workers are frightened it’s.
There’s even an internet site referred to as “Will Robots Take My Job?” the place you may enter a job title and see the chance of AI taking it over. I’ll admit that I’m even affected by this concern, checking the web site extra typically than I’d wish to admit.
The location is attention-grabbing to discover, however it’s necessary to grasp the info. So, I took a deep dive into the positioning to see what jobs have endurance and which don’t.
On this publish, I’ll talk about the impression it’s already had, an inventory of jobs that AI can and can’t exchange, and knowledgeable recommendation on the best way to future-proof your profession and are available out on prime.
Desk of Contents
Synthetic intelligence disruption is already taking place.
AI as soon as posed essentially the most important disruption to meeting traces. The current AI growth has modified that, as developments have launched AI to many various industries and companies, and increasingly employees leverage it to do their jobs.
For instance, salespeople are utilizing AI to research gross sales calls sooner, bloggers and content material creators are already utilizing AI to streamline the writing course of, and buyer help reps are bringing prospects sooner options.
Salespeople are actually utilizing AI to analyze sales calls sooner, entrepreneurs and digital creators are creating multi-channel content material at higher velocity, and buyer help reps are bringing prospects sooner options.
Such features result in higher ROI for companies, and that is taking pictures the AI optimism off the roof in keeping with our 2023 State of AI report.
Nevertheless, as developments proceed, will the disruption develop into so nice that the workforce will discover themselves asking, will ChatGPT replace me?
HubSpot Co-Founder and CTO Dharmesh Shah has a constructive outlook on the way forward for AI. Actually, he thinks bots and AI will make us higher at our jobs and safer in our careers, not the opposite manner round.
Samyutha Reddy, Jasper’s head of enterprise advertising, thinks equally. Her groups recurrently use generative AI, however she’s nonetheless actively hiring as a result of AI can’t exchange the human expertise.
“We worth writers in our society as a result of they‘re in a position to give us a thought-provoking human perspective on the world…it’s about people sharing opinions on very actual matters that assist construct your perspective on how you’re feeling about one thing. So an AI may actually by no means exchange that human perspective,” she says.
Regardless of the knowledgeable opinions of Shah and Reddy, you would possibly nonetheless be troubled about the place your profession stands. I typically discover myself mendacity in mattress, scrolling by way of Reddit threads in regards to the robotic rebellion. So, I put my thoughts relaxed by turning to information.
Based mostly on present information and the web site Will Robots Take My Job?, I’ll discover what jobs AI can exchange highlighting ten positions with a better chance. I’ll additionally discover which jobs are secure from AI, highlighting ten job roles least probably to get replaced by this expertise.
What jobs can AI exchange?
As soon as previously, considerations over machines changing human jobs rose with the automation of bodily duties widespread in factories and warehouses. Now, the identical is occurring with AI and the fear of it changing human intelligence within the office.
“Take into consideration your place and what your place will remodel to within the subsequent 12 to 24 months. Whether or not you prefer it or not, that is taking place, and it’s going to occur so quick that it’s going to change the material of our society. If you have not already completed so, seek for no matter your title or your place is and have a look at all of the [AI] instruments that exist inside that,” Duran Inci, CEO at Optimum7 says.
Earlier than ChatGPT exploded in 2022 and unleashed the capabilities of AI to the common consumer, AI had already been making inroads within the sector. Enterprise leaders have been already hiring AI specialists, devising methods to make use of the expertise to 10x their productiveness, in keeping with a report by PwC.
Between 2012 and 2023, jobs with AI-specific talent necessities elevated sevenfold. In distinction, common jobs solely doubled inside the identical timeframe. However whereas the demand for professionals with technical AI abilities could also be on the rise, conventional jobs with excessive publicity to AI could also be left on the again burner.
And from a Pew Analysis Heart study, one in 5 Individuals work a job with “excessive publicity” to (this publicity is measured by how a lot of the job’s most necessary actions may be carried out or supported by AI).
Job roles that contain work actions like “getting info, processing info, analyzing information and data, pondering creatively, evaluating info to find out compliance with requirements, making choices or fixing issues, performing for or working immediately with the general public, and extra” fall below that class.
And these are the roles that AI can exchange. Not solely, however to a big extent affecting 30% of present labored hours by 2030.
“I might say 40% to 50% of inventive and generic positions are already 80% there, and you’ll lose thousands and thousands of {dollars} within the subsequent 10 to twenty years for those who don’t have already got the plus model of ChatGPT and for those who do not already use it,” Inci continues.
What this implies is that the higher the extent of AI publicity a job has, the higher the chance of substitute.
Listed here are some examples.
10 Jobs AI Can Exchange
- Telemarketing
- Bookkeeping Clerks
- Compensation and Advantages Managers
- Receptionists
- Couriers
- Proofreaders
- Pc Help Specialists
- Market Analysis Analysts
- Promoting Salespeople
- Retail Salespeople
1. Telemarketers
Way forward for Employment Examine Chance: 99%
Will Robots Take My Job? Chance: 100%
Why: You in all probability already obtain robocalls on behalf of assorted services, and profession development within the telemarketing house is predicted to say no by 18.2% by the year 2032. That is largely due to the necessities to achieve success. In contrast to different roles, these jobs typically require repetitive and predictable duties that may simply be automated.
Nevertheless, profitable human telemarketers have a degree of social perceptiveness and emotional consciousness that machines can by no means replicate.
2. Bookkeeping Clerks
Way forward for Employment Examine Chance: 99%
Will Robots Take My Job? Chance: 100%
Why: Jobs on this position are anticipated to say no 4.5% by 2032, and it‘s no shock why — most bookkeeping is turning into automated if it hasn’t been already. QuickBooks, FreshBooks, and Microsoft Workplace already supply software program that does the bookkeeping for you, so it is no shock this job has such a excessive likelihood.
3. Compensation and Advantages Managers
Way forward for Employment Examine Chance: 96%
Will Robots Take My Job? Chance: 41%
Why: As corporations develop, particularly throughout multinational markets, a human and paper-based system can current extra hurdles, time delays, and prices. That’s why there’s a 64% chance of full automation inside the subsequent twenty years.
Automated advantages techniques can save effort and time by offering advantages to giant numbers of workers, and corporations like Ultipro and Workday are already being extensively adopted.
4. Receptionists
Way forward for Employment Examine Chance: 96%%
Will Robots Take My Job? Chance: 93%
Why: Pam predicted this again on The Office, however in case you‘re not a fan, she mentioned automated cellphone and scheduling techniques can exchange a variety of the standard receptionist position — particularly at fashionable expertise corporations that don’t have office-wide cellphone techniques or multinational firms.
However, receptionists develop relationships within the workplace that give them a novel benefit in offering personalized help in comparison with an algorithmic system.
5. Couriers
Way forward for Employment Examine Chance: 94%
Will Robots Take My Job? Chance: 95%
Why: Couriers and supply persons are already being changed by drones and robots, so it’s solely a matter of time till this house is dominated by automation altogether.
6. Proofreaders
Way forward for Employment Examine Chance: 84%
Will Robots Take My Job? Chance: 100%
Why: Just a few jobs have a 100% risk level and that is sadly certainly one of them. Proofreading software program is all over the place. From Microsoft Phrase’s easy spelling and grammar test to Grammarly and Hemingway App, there are a variety of applied sciences on the market that make it simple to self-check your writing.
Alternatively, the connection a proofreader develops with a shopper offers them an understanding of the intention behind a author’s work and the contextual information wanted to efficiently full a mission.
7. Pc Help Specialists
Way forward for Employment Examine Chance: 65%
Will Robots Take My Job? Chance: 52%
Why: The sphere is projected to develop by 6.2% by 2032. However with a lot content material on the web with directions, step-by-step guides, and hacks on the market, it’s no shock corporations will rely extra closely on bots and automation to reply help questions from workers and prospects sooner or later.
8. Market Analysis Analysts
Way forward for Employment Examine Chance: 61%
Will Robots Take My Job? Chance: 40%
Why: Market analysis analysts play an extremely necessary position in growing messaging, content material, and merchandise, however automated AI and surveys can compile this info increasingly effectively.
Whereas automated analysis instruments can have a leg up in scale, velocity, and accuracy, a human researcher has hands-on information and private expertise that an algorithm can’t develop. Human researchers that leverage automation instruments can create a simpler course of.
9. Promoting Salespeople
Way forward for Employment Examine Chance: 54%
Will Robots Take My Job? Chance: 52%
Why: As promoting shifts away from print and TV and in direction of net and social media landscapes, folks merely aren’t wanted to handle these gross sales for entrepreneurs who wish to purchase advert house.
Social media platforms make it simple for folks to purchase house by way of free software program interfaces (APIs) and self-serve ad marketplace, eradicating the salesperson and making it sooner and simpler for customers to run their advertisements.
Even the advertisements themselves are leaning increasingly in synthetic intelligence. When actors or voice actors, we’re additionally seeing a pattern of corporations utilizing AI voices for ads like commercials.
10. Retail Salespeople
Way forward for Employment Examine Chance: 92%
Will Robots Take My Job? Chance: 66%
Why: Firms are democratizing the buying expertise with options like self-checkout, and the trendy purchaser is far more internet-savvy and extra more likely to do web analysis and make a shopping for choice on their very own.
Alternatively, the care a retail salesperson brings throughout a 1:1 interplay differs from automated and unemotional help, and plenty of customers favor to work together with people throughout the help course of.
What jobs are secure from AI?
Though data suggests generative AI may expose over 300 million full-time jobs throughout the US and Europe to automation, sure roles stay largely proof against this. Going by the publicity scale, these jobs have medium to low publicity to AI.
It’s because their most necessary work activities vary from:
- Coaching and educating others
- Performing common bodily actions
- Repairing and sustaining gear
- Establishing and sustaining interpersonal relationships
- Resolving conflicts and negotiating with others
- Growing and constructing groups
- Promoting or influencing others
- Judging the qualities of objects, providers, or folks
… and a lot extra.
What these actions revolve round are uniquely human traits like emotional intelligence, contextual creativity, discernment and handbook labor that AI can not replicate but. That is additionally echoed by the World Financial Discussion board’s (WEF) top 10 work skills of 2025, a few of which embody:
- Analytical pondering and innovation.
- Crucial pondering and evaluation.
- Creativity, originality, and initiative.
- Management and social affect.
- Advanced problem-solving.
And that is true for enterprise leaders and their hiring practices. At GuerrillaBuzz, Co-Founder Yuval Halevi, says they rely primarily on human creativity to drive their advertising efforts. “We apply AI primarily to repetitive and time-consuming duties, eradicating the monotony and releasing up time for extra inventive work.”
Within the words of Ian Shine on the WEF, these jobs are secure as a result of “one of many human mind’s largest benefits over AI is the truth that it’s hooked up to an actual human physique.”
With out additional ado, listed below are some jobs which might be secure from AI.
10 Jobs AI Cannot Exchange
- Human Useful resource Managers
- Gross sales Managers
- Advertising Managers
- Public Relations Managers
- Chief Executives
- Occasion Planners
- Writers
- Software program Builders
- Editors
- Graphic Designers
1. Human Sources Managers
Way forward for Employment Examine Chance: 0.55%
Will Robots Take My Job? Chance: 14%
Why not: It’s form of within the title — however your organization’s Human Sources division will probably at all times want a human on the helm to handle interpersonal battle with the assistance of non-cognitive and reasoning abilities. Downside fixing, contextual understanding, and distinctive enterprise information additionally make a human higher outfitted for this job.
The sphere is projected to develop 7.3% by 2032 as corporations scale and want extra sturdy constructions for supporting and serving to workers.
2. Gross sales Managers
Way forward for Employment Examine Chance: 1.3%
Will Robots Take My Job? Chance: 30%
Why not: Gross sales managers want excessive emotional intelligence to hit their month-to-month quotas, community and collaborate with prospects, and encourage and encourage the bigger gross sales staff. Managers even have to research information and interpret developments. The excessive ranges of intelligence required and the fixed have to adapt to new conditions make this position secure from automation.
3. Advertising Managers
Way forward for Employment Examine Chance: 1.4%
Will Robots Take My Job? Chance: 18%
Why not: Advertising managers must interpret information, monitor developments, oversee campaigns, and create content material. In addition they must nimbly adapt and reply to adjustments and suggestions from the remainder of the corporate and prospects, making this one other human-forward profession AI is not fairly prepared to copy.
A singular contextual understanding and former enterprise expertise make a human stand out from an automatic system.
4. Public Relations Managers
Way forward for Employment Examine Chance: 3.7%
Will Robots Take My Job? Chance: 8%
Why not: Profitable public relations (PR) managers depend on a community of relationships and contacts to acquire press placements and buzz for the businesses they symbolize, making this one other utterly secure position.
PR managers who’ve to boost consciousness round a difficulty or mission want a very human contact to boost funds or get folks to take part in a marketing campaign, too — and jobs are anticipated to develop 7.6% by 2032.
Most significantly, PR managers are sometimes on the go, attending occasions and being available to supply help if want be — a pc won’t ever have the ability to do that.
5. Chief Executives
Way forward for Employment Examine Chance: 1.5%
Will Robots Take My Job? Chance: 0%
Why not: It‘s almost unimaginable to automate management — in spite of everything, it’s onerous sufficient to show it. Chief executives should inform broad technique, symbolize corporations’ missions and goals, and encourage large groups of individuals working for them. Executives even have years of prior expertise that make them profitable.
Firms could reply to stakeholders and boards of administrators, who probably would not need a robotic giving them an earnings report, both.
6. Occasion Planners
Way forward for Employment Examine Chance: 3.7%
Will Robots Take My Job? Chance: 8%
Why not: Occasion planning is a growing field, and for those who ask anybody on our occasions staff right here at HubSpot, whether or not you are planning an occasion for workers, prospects, or an industry event with tens of 1000’s of attendees, the planning course of has many, many shifting components concerned.
Planners must coordinate and negotiate with distributors, contractors, and freelancers to make issues come collectively, and the organizational and folks abilities concerned will make this one other near-impossible position to automate.
Planners additionally attend occasions, able to step in and troubleshoot on the spot. An automatic software merely couldn’t be current.
7. Writers
Way forward for Employment Examine Chance: 3.8%
Will Robots Take My Job? Chance: 49%
The big rating distinction is probably going on account of developments and developments in language fashions post-2013 that may write total weblog posts or social media content material.
Why not: Writers must ideate, create, and produce authentic written materials, one thing that AI writing instruments haven’t but been in a position to replicate in the identical manner as people (see recent BuzzFeed controversy about AI-generated travel articles).
There are additionally many kinds of writers, a few of which is likely to be extra in danger. An skilled journalist will probably be favored over AI, however a contract copywriter could not be wanted by a enterprise that now makes use of AI to put in writing Instagram captions.
8. Software program Builders
Way forward for Employment Examine Chance: 4.2%
Will Robots Take My Job? Chance: 39%
The big rating distinction is probably going due to new back-end instruments that assist net builders write solely new code, fill in gaps, and debug.
Why not: Software program engineering and growth is advanced sufficient for human beings, and the time and talent funding wanted to create functions, software program, and web sites will likely be robust to copy — particularly since builders have to execute completely to create nice merchandise for purchasers.
The sphere is predicted to develop by 30.3% by 2032, so for those who‘re a software program developer, you’re sitting fairly for now.
9. Editors
Way forward for Employment Examine Chance: 5.5%
Will Robots Take My Job? Chance: 45%
Why not: Whereas the automated proofreading expertise talked about beforehand can take a load off, editors must evaluation writers’ submission for readability, accuracy, comprehensiveness, and originality.
Some software program can spot-check for clarity and scan for plagiarism, however the editor position should be carried out by a human as a way to learn work as one other human would.
At present, 86.33% of entrepreneurs who use AI, for instance, at all times make edits to the content material that AI produces, in keeping with our State of AI in Advertising survey.
10. Graphic Designers
Way forward for Employment Examine Chance: 8.2%
Will Robots Take My Job? Chance: 34%
Why not: Picture turbines like Midjourney and DALL-E make it simple for folks to create what they need, however graphic design is an inventive and technical subject finest fitted to somebody with tremendous arts coaching and expertise. Like writing, graphic design work should be authentic and tailor-made to a novel use case.
If a graphic designer is working with a enterprise, it additionally requires constructing a relationship between each events all through the design course of. Plus, some picture creators have been found to plagiarize artists’ work — a lawsuit is probably going the very last thing folks need.
Navigating Synthetic Intelligence
Kate O’Neill, the creator of Tech Humanist and founding father of KO Insights, explains that jobs that require emotional intelligence will likely be safer within the instant future:
“That is going to be a repeatedly shifting goal, however in the intervening time, what AI cannot do nicely is use emotional intelligence, perceive situational context, make judgment calls, and customarily see nuance and which means like we do.”
“Meaning any form of job that advantages from these sorts of human attributes is healthier off completed by a human. A pc or robotic could help you in performing effectively, however for now, you are the one who provides the experience on the best way to carry out appropriately,” she provides.
That is echoed by Halevi, who says, “Having information that is past the plain is essential. AI instruments like ChatGPT and Gemini can typically present inaccurate or deceptive info.”
“And not using a deep understanding of your particular space, you is likely to be misled or produce subpar work. Experience ensures you may critically consider AI outputs and keep high-quality requirements.”
Even for jobs which might be extra more likely to be impacted, there are at all times the reason why a human with real-life expertise and experience is a greater match. One of the simplest ways to navigate the fast-moving world of synthetic intelligence is to remain knowledgeable and adaptable.
Future-Proof Your Profession
Between January and Could 2023, 417,500 jobs have been lower. Nevertheless, only 3,900 were reportedly because of artificial intelligence — lower than 1%. Nonetheless, no matter what occurs, you is likely to be questioning the best way to future-proof your profession. The reply? Re-skilling.
On a Marketing Against The Grain Episode, Kipp Bondar, HubSpot’s chief advertising officer, says, “As I take into consideration the evolution of AI, I take into consideration one of many issues that’s going to go half and parcel with it’s the should be superb at re-skilling our workforce all world wide.” (Hearken to the total episode here).
Re-skilling doesn’t imply getting ready for the worst. Most jobs anticipate workers to have interaction in some kind of skilled growth, so this is likely to be routine for you.
For instance, you possibly can discover completely different AI instruments and the best way to leverage them in your day-to-day position. HubSpot’s AI tools, as an example, provide you with entry to a collection of AI instruments that would carry out features like content material creation, information evaluation, and even construct a chatbot.
Or you possibly can take a course to be taught a brand new talent. As Shah mentioned above, AI’s most important impression will probably be serving to us be simpler in our careers.
However, in case your job is impacted, having taken the time to re-skill leaves you extra ready for future alternatives the place you current your self as a multifaceted candidate.
Studying from others is one other nice approach to keep on prime of the altering AI panorama and be taught new abilities. HubSpot has spoken to consultants which have leaned into AI and included it into their processes, and their perception is a useful approach to get concepts for re-skilling.
Listed here are some useful sources:
Your expertise is your best asset.
All technological revolutions impression how folks work, and AI will merely comply with this sample, having essentially the most impression on rote and mundane duties to avoid wasting us time.
It doesn’t matter what occurs, your expertise is your best asset within the face of a altering panorama. To remain updated on AI and the developments, HubSpot’s State of AI pillar homes all the knowledge you want.
