“What’s in” for influencer advertising and marketing this yr and past?
We invited influencer advertising and marketing executives, Ashley Colom, International Director of Communication Efficiency & Analytics at Coty, and Marc Duquesnoy, Chief Digital Advertising Officer at L’Oréal Benelux, to share their insights on the place you need to be focusing your influencer advertising and marketing efforts.
Watch them focus on in the course of the 2024 Influencer Marketing Predictions event here.
Content material is King and Video is Queen
“Content material is king and video is queen…and the queen is ruling after all!” – Marc Duquesnoy, Chief Digital Advertising Officer at L’Oréal Benelux
One factor that isn’t going away anytime quickly is content material, particularly video content material. In actual fact, in Traackr’s most up-to-date Influencer Marketing Impact report, shoppers rated short-form movies (~3 minutes) as probably the most partaking content material sort.
That being mentioned, Ashley and Marc each agree that the standard of content material is extra necessary than the platform you utilize to distribute it. It’s genuine storytelling that may truly set your model aside.
“We have to preserve the following generations engaged. The best way to do that is to talk within the language that they need to hear and need to be spoken to.” – Ashley Colom, International Director of Communication Efficiency & Analytics at Coty
With a purpose to “communicate the language” of such a digitally native technology, it is advisable to hearken to your viewers. Just a few methods to realize this embody,
- Be energetic in your remark part. Your subsequent influencer marketing campaign may very well be residing in your posts’ feedback. For instance, e.l.f Criminal Cosmetics marketing campaign took inspiration from the dozen feedback mentioning a member of the family stealing their e.l.f product. Equally, CeraVe partnered with Michael Cera after the crew discovered dozens of feedback mentioning Michael Cera ought to associate with CeraVe.
- Observe and have interaction your creators on social: As a rule, your creator companions are going to be extra within the “know” than you. Keep updated with their content material or the developments they’re utilizing to remain related. Traackr’s Brand Buzz feature might help you consolidate your entire creator’s content material into one view, making it preserve your finger on the heartbeat.
- Devour what your viewers is consuming. Being tapped into popular culture is a mandatory a part of a marketer’s job, particularly influencer advertising and marketing. Magic can occur once you react rapidly and relate a development to your model, like Hole inside their Linen Moves marketing campaign. Hole featured each artist Tyla and dancer Will West who each reached Stardom with their rendition and dance to “Again in 74” respectively.
“Media is science however influencer advertising and marketing is human science.” – Marc Duquesnoy, Chief Digital Advertising Officer at L’Oréal Benelux,
Natural and Paid Have to Work Collectively
“Natural and paid have to work collectively for there to be success. The advocacy-driven conversations that come from natural can transfer shoppers down the funnel, however you want a sensible and strategic paid technique for stealth storytelling that may drive conversion.” – Ashley Colom, International Director of Communication Efficiency & Analytics at Coty
Our State of Influence report discovered that magnificence manufacturers have an elevated portion of their social efficiency pushed by sponsored content material (versus natural).
When requested if this development would proceed, each Ashley and Marc talked about that the pendulum would swing extra in the direction of natural however there must be a stability of natural and paid efforts.
“This swing between natural and paid can also be not new… it’s just like the journey we had on search. You wanted to work on each natural and paid [search] as they’ve quite a lot of advantages for one another. Social is identical!” — Marc Duquesnoy, Chief Digital Advertising Officer at L’Oréal Benelux
Marc says to think about your natural and paid influencer advertising and marketing efforts in an identical means that you consider search. You want each SEO, or search engine optimization (natural) and search engine advertising and marketing, or SEM (paid) to drive efficiency. Sure, it is advisable to put within the work to win natural site visitors (or influencer mentions), however you need to all the time attempt to amplify your efforts by way of paid to unfold the message and drive conversion.
Each Ashley and Marc agreed that manufacturers see extra success from paid efforts whether it is performed authentically and transparently with creator companions. Ashley mentions that you need to,
- Begin along with your model values to construct the story you need to talk along with your viewers. What does your model stand for? Why else – apart from the precise merchandise – are your prospects drawn to you?
- Find creators who’re credible specialists or key opinion leaders in your trade who share related values. Merchandise come and go, however values are perpetually. Many shoppers need to see {that a} model aligns with what they care about, and creators might help deliver this to mild.
- Build the brief collectively to execute a narrative that may resonate along with your viewers. Creator partnerships ought to be collaborative — authenticity can’t be dictated, it must be fastidiously crafted and properly thought by way of.
For extra inspiration, try these lists of high natural and sponsored content material
Social Commerce Is Increasing Its Attain
“Social commerce throughout social media is continuous to develop. We’ve seen the APAC area excellent it, and now it’s transferring westward. Social commerce may not be precisely how APAC has performed it, however it’s nonetheless right here and can solely proceed to develop.” – Ashley Colom, International Director of Communication Efficiency & Analytics at Coty
From consciousness to gross sales, influencer advertising and marketing has the ability to impression all levels of the advertising and marketing funnel. It is because shoppers belief influencers.
In keeping with Traackr’s Influencer Marketing Impact report, 61% of shoppers really feel that influencers’ posts have some sway on their buy choices. If using social commerce hasn’t been in your radar, it ought to be now.
Each Marc and Ashley imagine that social commerce will probably be increasing west (because it has had a serious presence in APAC areas) however it’s unclear the way it will formally unfold. Will influencers begin promoting merchandise by way of dwell streams? Or will options like TikTok and Instagram Store be sufficient?
What we do know is that Fb, Instagram, YouTube, TikTok and Pinterest have been the top social platforms shoppers mentioned they’d purchase merchandise from.
And brands can and have successfully used creators to drive purchases by discovering the best companions. Authenticity performs a serious function right here too!
Get the full guide to social commerce and influencer partnerships here.
The Creator Financial system Has Area for each “Creators” and “Influencers”
Creators versus Influencers. Is it time to formally retire the time period influencer and embrace creator?
Each Ashley and Marc agree that there’s room for each creators and influencers in your program. They’re two several types of companions that ought to maintain totally different locations in your influencer advertising and marketing technique and plan.
Influencers as advertising and marketing companions
Ashley and her crew at Coty associate with “influencers” to drive fast consideration. As influencers are the specialists on a selected matter, they will “affect” their viewers to think about and purchase by sharing key advantages of the product. Influencers are good at bringing “word-of-mouth” advertising and marketing into the digital world the place shoppers really feel like they will get good and dependable suggestions from them.
Creators as storytellers
Then again, creators, as Ashley places it, might be considered companions which might be finest suited to constructing the “stunning tales and extensions of your model.” Their energy lies of their skill to deeply join with their viewers and convey messages that your model could not in any other case have the ability to inform.
It’s additionally necessary to notice that this distinction isn’t all the time so cut-and-dry. For instance, a creator can have affect on product consideration or buying, making them an “influencer” as properly.
When it comes right down to it, it’s maybe most necessary to return to fundamentals and concentrate on aligning your influencer marketing objectives/goals to the forms of companions you select. Are your fundamental objectives round driving fast gross sales? Do you need to enhance buyer loyalty by strengthening the notion of your model values? Do you are feeling that your fundamental problem is just consciousness of your model and merchandise? The way you reply some of these questions will impression the kind of influencer and/or creators you select to associate with.
Need to hear extra from Ashley and Marc? Watch the total video for extra key takeaways!