Google Enterprise Profiles began to permit chat by way of texting and WhatsApp for businesses in international regions. Now, this function appears to be rolling out to companies primarily based in the USA.
After I go to edit my contact info for my New York primarily based enterprise, I get the choice to arrange chat by way of texting and WhatsApp, here’s a screenshot:
Henry Heredia posted about this on X final night time and I double checked my very own enterprise and I see it too:
@rustybrick @JoyanneHawkins @TheSocialDude @krystal_taing I am lastly seeing the @GoogleMyBiz Chat function within the US, anybody else? *Of word, the Google article nonetheless says this isn’t out there in the USA. @OMGNational https://t.co/5jZO5BlEvX pic.twitter.com/VY9BLnkkhG
— Henry Heredia (@henryh954) January 21, 2025
There’s a Google assist doc on this feature here. The doc does nonetheless say, “This function is just not but out there within the US.”
Discussion board dialogue at X.

