There are tons of complaints within the Google Business Profile Help Forums a couple of bug throughout the setup strategy of a Google Enterprise Profile. Whenever you get to the display screen about including your telephone quantity and web site handle, the subsequent button will not take you to the subsequent display screen – it simply will not allow you to go to the subsequent step.
There are simply too many threads to hyperlink to, however all of them have the identical grievance. They can not end organising their new Google Enterprise Profile itemizing they usually all get caught on the similar display screen, this display screen:
The identical subject is on cellular:
I took these screenshots from the grievance threads within the boards and there are simply too many to hyperlink to, so I solely linked to a couple within the Google Business Profile Help Forums.
Google product professional, Vinay Toshniwal, wrote:
I’ve come throughout a number of posts about customers dealing with points when making a Google Enterprise Profile—particularly the place the “Subsequent” button turns into unresponsive after getting into the telephone quantity and web site particulars.
Please notice that I’ve already escalated this subject to the Google workforce. I’ll share any updates right here as quickly as I obtain extra data.
He additionally posted on X in regards to the subject:
Concern with “Subsequent” Button Whereas Creating Google Enterprise Profile (Cellphone Quantity & Web site Part)
I’ve obtained a number of studies from customers dealing with a difficulty whereas making a Google Enterprise Profile—particularly on the stage the place they enter the telephone quantity and web site. The “Subsequent”…
— Vinay Toshniwal (@ivinaytoshniwal) March 25, 2025
He additionally posted about a difficulty with telephone numbers disappearing from Google Enterprise Profiles – sure there are complaints about this within the boards too. I ponder if the 2 are associated indirectly?
We’re seeing a world subject the place telephone numbers are unexpectedly disappearing from Google Enterprise Profiles.
We now have reported this to Google, they usually’re actively investigating the scenario. Keep tuned for updates.#GoogleBusinessProfile #GoogleMaps #PhoneNumberIssue #GBPIssue pic.twitter.com/pDGqPIqtcp
— Vinay Toshniwal (@ivinaytoshniwal) March 25, 2025
Discussion board dialogue at Google Business Profile Help Forums.
