Google Lens stopped working for all customers for a brief time frame yesterday morning (NY time). Google confirmed the problem at 9:46am ET on Thursday, December twelfth after which inside the hour, they mitigated the problem.
Google posted this timeline:
- 06:46 PST: There’s an ongoing situation with serving Google Lens outcomes that is affecting all customers. We’re engaged on figuring out the foundation trigger. Subsequent replace might be inside 12 hours.
- 07:16 PST: We have recognized the problem with serving in Google Lens and we’re engaged on a repair. Subsequent replace might be inside 12 hours.
- 07:35 PST: The problem with serving in Google Lens has been mitigated and our techniques have gotten steady, however we’re nonetheless engaged on a repair. Subsequent replace might be inside 24 hours.
There have been a lot of complaints within the Google Web Search Help boards – together with this screenshot exhibiting Google Lens returning this error:
Cannot load this panel proper now
Please strive once more later
Right here is that screenshot:
This appears to be working fantastic for me all day. I do surprise if the Apple Intelligence Google integration partially triggered this…
Discussion board dialogue at Google Web Search Help.
Replace: This was now totally mounted on December 13 at 8:51am ET.
Google Lens serving situation is now totally mounted – story up to date at https://t.co/JxZNLE4Dm3 pic.twitter.com/wQNSZfpzJX
— Barry Schwartz (@rustybrick) December 13, 2024
