On Friday, we reported that the Google local reviews seem to be disappearing or being counted fallacious. Nicely, Google lastly confirmed the problem, simply minutes in the past, within the Google Enterprise Profiles Boards.
Victoria Kroll from Google posted an announcement within the Google Business Profiles Forum saying:
We’re conscious of a problem affecting some Google Enterprise Profiles, inflicting some profiles to indicate lower-than-actual assessment counts as a result of a show concern. The critiques themselves haven’t truly been eliminated. We’re working exhausting to resolve this and restore correct assessment counts as rapidly as potential. We respect your persistence and can share updates on this thread as they develop into accessible.
Earlier than reporting lacking critiques, please notice that there are a number of explanation why critiques could also be faraway from maps. Normally, lacking critiques are eliminated for coverage violations like spam or inappropriate content material. Learn extra about our Evaluate coverage pointers here earlier than continuing. You may as well discuss with the Help Center Article for extra info.
In brief, Google is trying to restore the assessment counts ASAP and also you simply have to be affected person.
There may be nothing so that you can do.
Discussion board dialogue at Google Business Profiles Forum.